Offshore Accounts Receivable Services

Offshore accounts receivable for faster cash, lower DSO.

Dedicated offshore AR specialists running invoicing, cash application, collections, dunning, and aging analysis. Cut DSO by 8–15 days without adding US headcount. Built for finance teams tired of watching the AR aging creep.

Cut my DSO → See pricing

AR scope

The full order-to-cash cycle, offshored.

Invoice out, cash in – and everything that happens in between.

Customer invoicingRecurring, project-based, time-and-materials, milestone invoicing. Right the first time.
Cash applicationACH, wire, check, credit card payments matched to invoices daily. Unapplied cash resolved.
Dunning & collection outreachAutomated 30/60/90 letters, phone follow-ups, escalation to customer service. Tone matched to relationship.
Customer onboarding & credit setupCredit applications, trade reference checks, limit recommendations, Dun & Bradstreet pulls.
AR aging analysisWeekly aging review, risk-categorized customer list, bad-debt reserve recommendations.
Dispute resolutionShort pays, invoice disputes, credit memos, rebilling – worked through to resolution.
Write-off & bad debtMonthly review of uncollectible accounts, write-off proposals, allowance for doubtful accounts entries.
Customer statementsMonthly statements, payment history, open invoice summaries – automated and delivered.
Sales tax on invoicesMulti-state sales tax application, exemption certificate tracking, Avalara / TaxJar integration.
Revenue recognition supportASC 606 schedules, deferred revenue tracking, monthly recognition entries.

AR platforms

We work in your existing stack.

QBOQBO
NetSuiteNetSuite
XeroXero
IntacctIntacct
HighRadiusHighRadius
BilltrustBilltrust
TesorioTesorio
ChaserChaser
StripeStripe
AvalaraAvalara

Pricing

AR pricing options

Per-invoice / collection

Billed by volume

$2–$4 / invoice
  • Invoicing
  • Cash application
  • Dunning
  • Variable volume
Best for: seasonal or pilot engagements

AR team + analyst

AR lead + 2–4 specialists

Custom volume pricing
  • Collections lead
  • AR dashboard / KPIs
  • Credit analysis
  • DSO optimization
Best for: enterprise AR operations
Where DSO comes from

Why AR aging usually has nothing to do with your customers

Most finance leaders assume high DSO is a customer problem – customers paying slowly, customers disputing invoices, customers ghosting. In practice, AR aging on most B2B books traces back to the vendor side (your side). Three patterns account for 70–80% of delayed payments:

  1. Invoice quality. Wrong PO number, missing remit-to, incorrect billing contact, tax calculated incorrectly. The invoice sits in the customer's AP inbox because their AP clerk flagged it for research. 5–20 days lost.
  2. No follow-up cadence. The AR aging report gets looked at when someone remembers, not on a calendar. Accounts that should have been dunned at day 35 get a call at day 55. That's 20 days of aging baked in at the operational level.
  3. Unresolved short-pays. A customer paid 90% of the invoice three months ago; the 10% is stuck somewhere. Nobody followed up because the invoice "was paid." Meanwhile the aging report shows the full balance aging 120+.

A dedicated AR specialist – offshore or otherwise – attacks all three. Invoices go out clean. The aging report gets worked on a calendar, not on impulse. Short-pays get chased until they close.

What a 10-day DSO reduction is actually worth

If your average daily sales are $50,000, reducing DSO by 10 days pulls forward $500,000 in working capital – permanently. That's a one-time cash flow benefit of half a million dollars that shows up within 90 days of starting a clean AR process. For most mid-market businesses, this alone covers the offshore AR engagement fee for 5–10 years.

What we measure: aged over 60 days as a percentage of total AR. It's a better diagnostic than DSO alone because it shows whether the collections process is actually working. Healthy target: under 10%. Typical pre-engagement: 20–35%. Within 90 days of a dedicated AR specialist, most clients hit sub-15%.

The offshore advantage in AR

AR has a specific feature that makes it well-suited to offshore: consistent daily cadence. The same three tasks happen every day – apply yesterday's cash, send today's invoices, follow up on yesterday's dunning list. A US in-house AR person gets pulled onto other finance tasks (month-end close, audit, reporting), so the daily rhythm breaks. A dedicated offshore AR specialist does AR only, every business day, with backup coverage when they're out. The rhythm doesn't break – and that's what actually moves DSO.

Pairs naturally with offshore accounts payable as a combined order-to-cash and procure-to-pay offering. If you're newer to offshore accounting as a concept, start with our services overview.

FAQ

AR outsourcing questions

Will my customers know the AR work is offshore?

Not unless you want them to. AR specialists work under your company email ([email protected]), your invoice templates, your phone line forwarding, and your brand voice. For most B2B customers, this is seamless.

Do offshore AR specialists make collection phone calls?

Yes, though this is the one area where the US/offshore hybrid model often works better. Many of our clients have offshore staff handling the daily written cadence (emails, statements, dunning letters) and a US-based collections specialist making higher-stakes phone calls. Pure offshore phone collections works fine for B2B customers used to dealing with international contacts; it works less well for small-business customers expecting a familiar US accent.

How is cash applied accurately without access to our bank?

Read-only bank access via your bank's read-only user role or through Plaid/Finicity feeds into your accounting software. The AR specialist matches deposits to invoices inside the software, not directly in the bank.

Can you handle multi-entity AR with intercompany?

Yes. Multi-entity AR with intercompany eliminations, transfer pricing, and consolidated reporting is standard. We match specialists with multi-entity experience to those engagements.

What about credit card and portal-based payments (Stripe, PayPal, customer portals)?

Full support. We handle Stripe reconciliation, payment processor fees, chargeback research, and portal upload (for customers that require suppliers to submit invoices through Coupa, Ariba, or similar).

Do you do credit analysis and limit recommendations?

Yes for mid-market; more limited for large enterprise clients. D&B pulls, trade reference checks, and recommended credit limits are standard. For customers with highly specialized credit analysis (government contracts, international), we scope the work per engagement.

How do you prevent AR fraud?

Role-limited access (view and edit invoice data but not set up new customers), all bank account changes for customers require US verification, all write-offs over a threshold require US approval, full audit trail exported monthly.

Related

Pairs well with AR

AR isn't complicated. It just needs someone on it every day.

Book a scoping call. We'll look at your aging, recommend a specialist tier, and model the DSO improvement you should expect.

Scope my AR →